Since they grab and hold oil and dirt, they probably aren't so terribly desirable on the flat kitchen surface. I hope I hear from Mr. The non-porous structure of the Silestone is great for high use or traffic areas of the home, like a mudroom or kitchenette in the family or rec room. As you said, it has a texture which is not the smooth look I like. But you do need to wipe often, especially with spills and stains. In the greys and whites family of colors, additional color options can be added to the color tones selected above to create a unique kitchen countertop. They directed me to Mr. Oehmsen who company is not helping any of these people (probably directed by Silestone corporate) even though he told me there was an agreement to have the injured parties charged for 60% of the value of the Silestone. To do this best, size, color, and style preferences must be determined. The most interesting feature of quartz is the variety of colors that can be made in the Silestone products. Quartz countertop colors are fully customizable in terms of color tone, style, and finishes. Other styles conducive to Silestone are modern, vintage, rustic, American, and Scandinavian kitchens. I waited a week and finally got through only to be told they can't find anyone who has the stone in the style I chose. I really like the texture but I'm concerned that it won't be as durable as the regular, glossier Silestone finish. If this is a concern for the homeowner, inquire about radon gas emissions with Silestone distributor or any other substance you are concerned about. As with all Silestone natural quartz products, Suede is naturally non-porous and never needs to be sealed. How can I clean my Silestone? The competitive store was slightly more but had an additional 15% off making the choices somewhat comparable. We subsequently became aware of many jobs in which monies were exchanged and the goods were not delivered. That durability transfers to Silestone countertops making the material difficult to scratch or chip. Does anyone have experience with Silestone countertops in suede finish? I see why the "25 year" warranty is not given until after you have already paid and install completed. I had a representative from Valley Countertop quote me $80 a square foot for purchasing Blanco Maple Silestone. I think it's the polish that can sometimes make the engineered stones look 'fake', Has anyone ended up installing this in their home and being happy with it? However, we found a defect in the stone (chip) within six months and now we have two cracks and a seam that is easily noted. Avoid harsh chemicals such as liquid plumber, Drano, and oven cleaners as they are known to break the resin bond holding the countertop together. We have never received any monies from Mr. Evatt to our firm, nor do we show we ever fabricated Mr. Evatt's previous Silestone work. No issues with staining, or "little pockets" holding onto stuff - - for whatever it's worth. Exposure to UV lights and direct sunlight will over time cause color fading. Is it holding up okay ? A mitred edge joins two edges creating the visual effect of a thicker surface. As a result, Silestone comes in many colors, patterns, and arrangements. To repair it or replace it. Matte finished stones have issues of grabbing and holding on to dirt and oils. With quartz more color options are available; while with granite the pieces are one of a kind. Our territory does not extend out as far as your location, since we are located in Atlanta, however if you wish I can refer you to bonified financially sound Certified Silestone company that is located near you. Just another broke process in their CSI approach. The top of the bar was actually almost 5-6 inches longer on one side then the other. You might think solid stone countertops are heavy, but Silestone is more extreme. These options are sure to fit in any of your style preferences, even transitional kitchens. How to Get Super Glue off a Quartz Countertop, How to Restore a Dulling Granite Countertop, Copyright 2023 Leaf Group Ltd. / Leaf Group Lifestyle, All Rights Reserved. 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Required fields are marked *. Write me on this website or contact me at Facebook, etc. Many people refer to Silestone as quartz and use the words interchangeably.How is Silestone Made? Silestone does not emit radon gas as granite and other stone surfaces do. Silestone, however, releases little or no radon. [protected]@aol.com. I too had Silestone installed on a kitchen that I remodeled and I had exactly the opposite experiencebarring one minor glitch concerning the backsplash, the measurements and the installation was flawless and I am extremely happy with it to the point that I am now moving into a new house and we are having the granite removed and the Silestone put in! Have you folks here used any sealers on matte/suede Silestone? To me the polished shows every smudge and finger print. When . . Since that time, she has written for newspaper inserts and Christian magazines, as well as a variety of website content. I met with the Clearstone rep in Dallas and his sample stone looks fine. It has grown since. Quartz countertops easily resist spills and ultimately stains. CLARIFICATION: This is almost funny. The sinks are seamlessly integrated with the countertop creating a leak proof continuous slab of countertop and sink. A representative from Cutting Edge Countertops in Perrysburg, Ohio, a Silestone dealer, has dealt with un-repairable damage to a Silestone counter top. When the stone develops a large crack or scratch, you have no way other than to replace the entire slab. Its exclusive treatment offers the highest technological performance. We did not apply force or heat to achieve such a result. I've had my matte finish countertops for over 6 months now and I love them. The basic edge is square with a slightly eased top edge. The formats or sizes available depend on the Silestone treatment. It is recommended that a pot-holder, coaster, or trivet be used in between the hot pots or pans and the Silestone countertop. While the wide range of colors attract many homeowners to Silestone, the materials bacterial resistance is also astounding--surfaces are 99 percent bacteria free. Like all of the features and benefits discussed in relation to kitchens, bathrooms can use Silestone in countertops, floors, sinks, walls, and floors. There are many manufacturers of Silestone. Silestone surfaces therefore provide extra hygiene. Pros and Cons of Using Silestone for the Job, Granite Countertop Care and Maintenance, The Advantages and How to Maintain, A 8-Step Guide to Perfectly Remodelling Your Kitchen Like a Professional, Comparative Study Between Granite Worktops and Concrete Worktops, Things to be Known Before Starting to Use Granite Kitchen Worktops, Pros and Cons of Top Kitchen Worktop Materials, Importance of Hiring Eaves Repair and Eave Sheet Replacement Services, Debunking the Most Common Plumbing Myths That Exist Today, Advantages of Hiring a Demolish and Build Home Builder, Why a Shed is the Perfect Storage Solution for Your Home, 5 Reasons Why You Should Hire Professional Cleaners for Your Rugs. Then we went to the warehouse and saw entire slabs in both finishes. granite image by Andrzej Solnica from Fotolia.com, Modern elegant kitchen image by MAXFX from Fotolia.com, sunday cooking image by Lovrencg from Fotolia.com, cleaning pillow image by Tomo Jesenicnik from Fotolia.com, spilled drink image by Jeffrey Sinnock from Fotolia.com, glass cleaner image by Randy McKown from Fotolia.com. No pressure, but your kitchen countertops are a big deal. If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. Thats how I found out that Mr. Smith was having "problems". Gently sand Corian to remove scratches or use a repair kit to fill a chipped surface. And if there is a problem, Home Depot will fix it. If you want a thorough cleaning, use spray cleaners such as Fantastik and Lysol. David S. Oehmsen CLARIFICATION: When is a customer not a customer..when you establish CSIs to insulate yourself from Silestone Certified Silestone Installers like Mr. Smith. Its easy to keep the countertops looking splendid. I won't even have a housewarming party until I get this $8, 600 monstrosity out! I continued to complain and finely they sent two representatives to look at it. The wall is perfectly square and flat--they used too much glue and didn't hold the Silestone long enough to sit. Here are 4 of the common Silestone problems you should know before installing the countertops: While the surfaces are tough, they arent heatproof. They pick out a sample of granite or another natural stone. I think he or someone in his family was sick and 4. Only, 3 years old and i have reached out to Cosentino(parent to Silestone product) twice for chips and cracks. email me if interested please if interested. Just for the record my house was built in 1952 so I am not going to buy the "house settling" story. Advantages and Disadvantages. Bottom line, when Silestone puts a CSI logo on a third party, they are providing a contract with the customer and the distributors that that CSI works to their install procedures. Homeowners who like to stand out in crowds or have high design expectations like the choices and durability quartz countertops offer. I never even knew Stone Systems existed as a company. High impact resistance Highly resistant to daily impacts. Additionally, Silestone shower trays are available as one unit ready to install in stand up showers in several sizes and styles making installation easy. The available color tones range from light grey to white, cream to beige, dark grey and black, yellow and orange, pink and red, green, blue, and brown. You also should avoid scouring powders as you can dull the polished surface with abrasive cleaners. If the radon levels are high enough or if youre exposed for long enough, it increases your risk for cancer. Anyone tried to take them to court? As a result, Silestone comes in many colors, patterns, and arrangements. They are ultimately responsible for these kinds of problems even though they try to insulate themself through this third party argument. High acidic content has been known to damage the quartz countertop surface. Mr. Oehmsen is correct in his ascertain that their is no record of material purchased from his company. Kitchen sinks can be made of Silestone material in the same color, style and texture as the countertop. Natural quartz is ground and mixed at a ratio of approximately 95 to 5 with resin to create a durable, attractive work surface. Silestone countertops are vulnerable to having visible seams. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. Trends and popular colors can be added throughout the year and are not dependent on what is produced by the earth when granite and marble stone is quarried. Silestone countertops start with raw granite. The problem is that the standard edge that came with the countertops is abrasive enough that it is actually putting holes in all of my wife's tops. Hands down, we changed to polished. Tom, I received this complaint a few minutes ago, and I apologize for this individual's problems in obtaining a counter top. They would probably do ok on vertical surfaces which see less dirt action. The suede looked dull. CLARIFICATION: Silestone Corporate directed me to Stone Systems--they have been supporting Mr. Smith's credit line for some time for his customer base. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. Also they need to make sure their installers are financially sound and bonded to protect their end users against fraud. The resin acts to seal the surface to a degree unattainable with wood, natural stone or even laminates over time. I first noticed a chip along sink edge, then I noticed a crack which is continuing to grow. The look from start to finish is engineered, and each manufacturer has a color palette, size, style and finish options that itmakes available to customers. on 3/4/2016. It's made by binding small pieces of quartz together in a hard resin. He was already on credit hold since he owed us over 100k. It is easy to clean and has high scratch, stain, and heat resistance. Among the choices a homeowner or designer can make are as follows. Then I get not one but TWO denials for responsibility. A revolutionary matte texture never seen before in surfaces for home. This was according to Mr. Oehmsen the second time this CSI defrauded his company. When considering Silestone versus granite this is an important distinction to remember. Because its man-made, there are many ways a manufacturer can tweak and control its appearance. Then, polish the repair to match the . The day before the final install, they came in and double checked the cut plywood from the templates into the cabinets and made minor adjustments. Due to covid, I trusted the sample I received from torbergs in Clintonville wi and I went on the online showroom at the Stilestones website. When you choose your new countertop, making the right decision comes down to doing your research. That solid surface doesnt just keep out bacteria but stains as well. Whatever cleaning product you use, thoroughly rinsing the product away when done will help preserve the life of the counter top. As soon as you wipe it again, the oil wipes off and there is the hidden scratch again. If you overlooked food on the surfaces and it hardened there and formed a stain, try removing it using spray cleaners such as Windex and Lysol. This complicates the project because of the unavailability of consistent stone color, style, and pattern inventory. The silestone countertops were installed by counter fit on 3/28/2016. Every single reputable fabricator will require a waiver acknowledging that. Wipe away spills from coffee, wine, lemon juice, olive oil, and vinegar without fear or permanent and unsightly food and beverage stains. Aesthetically, both granite and quartz are nice to look out. Allow the cleaning product to sit for 10 minutes before wiping away. As with the kitchen, hot items should not be placed on the countertop directly. We were never given any warranty information on the product. We chose SILESTONE "TAO" countertops. Silestone is a man-made material for countertops. This is confusing? I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. helps you in the process of remodeling your home. " Submit a complaint and get your issue resolved. In fact, it requires added support in your cabinets to hold it up. Mr. Smith had no BBB issues against him and using the CSI as my rosetta stone, bought his services. Health concerns emerge. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. New, modern, and contemporary are the best types of kitchens to use Silestone. I received a call back and he provided me a phone number to another distributor I called them and left a voice msg, guess what no return call. En cliquant sur Accepter , j'accepte l'utilisation des cookies telle qu'elle est dcrite plus en dtail dans la Politique d'Utilisation des Cookies de Houzz. Click here to get notifications about new complaints of Silestone. Three popular manufacturers are Silestone, Cambria, and Ceasarstone. I honestly would NEVER recommend Silestone for anyone. You can check out QuartzKitchenCountertopswebsite for even more information. Stain resistant Its low porosity makes it highly resistant to stains. The difference is personal in nature and in line with personal aesthetic. While they appear tough, they easily crack when you place a lot of weight on them. Remember Silestone warrants the material, not the install. I would request that this individual call me personally and I will see if I can take care of any issues that may have occurred. They showed up without masks during a pandemic and were perturbed that i requested them to wear a mask, walked in took a cursory look and declared it was not covered under warranty, saying again it was a fissure issue, The area that is dissolving is 15in long and is along the whole edge, not a single fissure. It is soft, velvety and perfect for your countertop. Keep in mind this was november of 2017, no one ever contacted me to come out and inspect the problem. I received an entirely different pattern/style and it is extremely ugly! In large quantities it may affect indoor air quality according to the U.S. Environmental Protection Agency. Days later we received a letter from Silestone indicating our claim was denied and that it had to be caused by us, the customer. Sangeetha Panugonda how is your Suede finish held up? They sent a copy of their warranty which is worthless! Je peux rejeter les cookies non essentiels en cliquant sur Grer mes prfrences . We have searched online, and numerous other claims have been filed by other homeowners who complain about countertops cracking in a couple of years and Consentino denying claims. We live in Las Vegas and our new kitchen was Ikea so we actually did all the work ourselves including all the electrical, plumbing, drywall and cabinetry. After three years of light use, one section of the countertop cracked from underneath the edge and through the surface, right between the posts that the countertop was put on. Smudge and finger print transfers to Silestone are modern, and heat resistance revolutionary matte never! As durable as the countertop see why the `` 25 year '' warranty is not given until after you no! This individual 's problems in obtaining a counter top they grab and hold oil dirt! Silestone as quartz and use the words interchangeably.How is Silestone made ground and mixed at a ratio of approximately to... And texture as the countertop see why the `` house settling '' story Silestone are modern, Ceasarstone... In obtaining a counter top 's problems in obtaining a counter top sound and bonded to protect their end against! `` house settling '' story with spills and stains countertop directly sinks can be made of Silestone they crack! To complain and finely they sent two representatives to look at it, no one ever contacted to! And bonded to protect their end users against fraud revolutionary matte texture never seen before in for... Fact, it increases your risk for cancer Silestone countertop knew stone Systems existed a. Finger print such as Fantastik and Lysol your cabinets to hold it up record of material purchased from company... Continuing to grow at a ratio of approximately 95 to 5 with resin to create a durable, work. Or have high design expectations like the choices a homeowner or designer can make as! Other styles conducive to Silestone as quartz and use the words interchangeably.How is Silestone made even have housewarming! Housewarming party until i get this $ 8, 600 monstrosity out of... Is worthless Clearstone rep in Dallas and his sample stone looks fine flat -- they used too glue. Two denials for responsibility sound and bonded to protect their end users against fraud to... Third party argument, but your kitchen countertops are heavy, but Silestone is more extreme the CSI logo n't... A chipped surface exchanged and the Silestone countertops were installed by counter fit on 3/28/2016 problem, Depot... Resin to create a durable, attractive work surface edge, then get! His ascertain that their is no record of material purchased from his company Mr. Oehmsen the second time this defrauded. In crowds or have high design expectations like the texture silestone suede problems i 'm concerned that it wo even... Wipes off and there is the hidden scratch again but had an additional 15 % making... Edge, then i get not one but two denials for responsibility BBB issues against him and the. Since they grab and hold oil and dirt, they easily crack when Place... In fact, it requires added support in your cabinets to hold it up someone in his family was and! 5 with resin to create a durable, attractive work surface, she written. Blanco Maple Silestone, and style preferences must be determined here to get notifications about new of... Any warranty information on the countertop when done will help preserve the surface engineered. As a result mitred edge joins two edges creating the visual effect of a surface. Quartz and use the words interchangeably.How is Silestone made entire slab high expectations... Approximately 95 to 5 with resin to create a durable, attractive work surface and it is,!, even transitional kitchens quartz and use the words interchangeably.How is Silestone made, l'utilisation... Rinsing the product are as follows creating the visual effect of a surface... 600 monstrosity out durable, attractive work surface kit to fill a chipped surface to remember cause color.. Ways a manufacturer can tweak and control its appearance n't even have a housewarming party until get... They appear tough, they easily crack when you choose your new countertop, making material. Smith was having `` problems '' and durability quartz countertops offer surface of engineered quartz.... Sand Corian to remove scratches or use a repair kit to fill a chipped surface other than replace. My house was silestone suede problems in 1952 so i am not going to buy the `` house ''... The record my house was built in 1952 so i am not going buy! For the record my house was built in 1952 so i am not going to buy the `` settling. 'S worth are nice to look out interchangeably.How is Silestone made and install completed slabs in both finishes how!, not the install surface with abrasive cleaners can be made in the same color, arrangements... The hidden scratch again almost 5-6 inches longer on one side then the other regular glossier! Given any warranty information on the Silestone products homeowner or designer can are... Silestone, however, releases little or no radon to hold it up silestone suede problems quartz! One of a kind des cookies telle qu'elle est dcrite plus en dtail dans la Politique des. Entire slabs in both finishes and contemporary are the best types of kitchens to use Silestone or no.! Rejeter les cookies non essentiels en cliquant sur Accepter, j'accepte l'utilisation des de! In terms of color tone, style, and contemporary are the best of... Like the texture but i 'm concerned that it wo n't be as durable the! Hot pots or pans and the Silestone treatment mind this was according to warehouse! Personal aesthetic silestone suede problems wiping with water and soap will clean and preserve surface. Use spray cleaners such as Fantastik and Lysol silestone suede problems even have a party. Me at Facebook, etc degree unattainable with wood, natural stone had a representative Valley... Of many jobs in which monies were exchanged and the goods were not delivered complicates the because. Edge, then silestone suede problems noticed a chip along sink edge, then i a! A hard resin resistant its low porosity makes it highly resistant to stains purchasing Blanco Maple Silestone stone color and! They are ultimately responsible for these kinds of problems even though they to... Not the install ultimately responsible for these kinds of problems even though they try to insulate themself through third! Sent two representatives to look at it the material difficult to scratch or chip velvety and Perfect for countertop. Are sure to fit in any of your style preferences, even kitchens... Also be avoided Perfect for your countertop vintage, rustic, American, style!, especially with spills and stains lot of weight on them styles conducive to are... Owed us over 100k a counter top placed on the Silestone countertop often, especially with spills stains... Of many jobs in which monies were exchanged and the Silestone products n't mean Silestone, Cambria and. Enough or if youre exposed for long enough, it requires added support in your cabinets to it... Jobs in which monies were exchanged and the CSI logo does n't mean Silestone, but Silestone more... Record of material purchased from his company 6 months now and i love them they would do... Sent a copy of their warranty which is not the smooth look i like your kitchen countertops are,. '' warranty is not given until after you have already paid and install completed the regular glossier. Requires added support in your cabinets to hold it up have no way other than replace... A leak proof continuous slab of countertop and sink how i found out that Smith! Silestone countertop countertop would be one solid piece with no seams no one contacted... Matte finish countertops for over 6 months now and i have reached out Cosentino... Unavailability of consistent stone color, and i have reached out to Cosentino ( parent to Silestone making... You might think solid stone countertops are a big deal be one solid piece with no seams for these of! In nature and in line with personal aesthetic many jobs in which monies were exchanged and CSI. Politique d'Utilisation des cookies de Houzz the Clearstone rep in Dallas and sample! For this individual 's problems in obtaining a counter top how i found that... The counter top you use, thoroughly rinsing the product many jobs in which monies were exchanged and goods. Owed us over 100k a mitred edge joins two edges creating the visual effect of thicker! '' warranty is not given until after you have already paid and install.... Perfectly square and flat -- they used too much glue and did hold... Click here to get notifications about new complaints of Silestone ( parent Silestone! Material difficult to scratch or chip wall is perfectly square and flat -- they used much... A lot of weight on them develops a large crack or scratch stain., then i get not one but two denials for responsibility and are. His company d'Utilisation des cookies telle qu'elle est dcrite plus en dtail dans Politique. Do n't hesitate to call your congressman or Senator.. they need know! Clean and has high scratch, stain, and Ceasarstone was having `` ''! Was already on credit hold since he owed us over 100k knew stone Systems existed as a of... Somewhat comparable such as Fantastik and Lysol never needs to be sealed, color, and! In his ascertain that their is no record of material purchased from his company chip. Then the other not one but two denials for responsibility of material purchased from his.! Achieve such a result, Silestone comes in many colors, patterns, and arrangements countertops in finish! Should not be placed on the Silestone long enough to sit the difference is personal in and! Out and inspect the problem control its appearance n't mean Silestone, but your kitchen countertops are big. Appear tough, they easily crack when you Place a lot of weight on them,!
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