You can pay through bank transfer, Paypal, and Chrono24 secure checkout. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. You insure and ship the watch. It was my first time ordering a luxury watch pre-owned online. And for vintage watches this is even a risk when they buy on their sharpest day, even big auctioneers like Sothebys and Antiquorum have supposedly sold fake watches in the past. Once you've sold your watch, we charge a commission fee of 6.5%. Contact the seller and ask for more pictures of the watch. This quick bit of research should help you in most cases. The dealer was exceptionally responsive to all of my questions and very helpful. How to buy from Chrono24? This is where we work every day to take our platform to the next technological level - and all of it in the middle of Germany's sunniest city. You may incur additional costs such as customs fees, taxes, or shipping and insurance fees. You can also contact us directly. Please keep the following in mind when paying via credit card or PayPal: You should look into the dealer's return policy before making a purchase. The bank had to temporarily allow a funds transfer. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. No. Bank Transfer - HSBC and ICBC(Asia) Credit Card: Master, Visa, AMEX, Union pay (3% surcharge) . Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. In some countries, we require private sellers to confirm their identity. Assess quality and authenticity upon receipt, The 4 best options to get your watch authenticated, Video: How our watch authentication process works. Can I recall a message I've already sent? So helpful advise on my purchase process. chrono24 address for bank transfer. Will never use this site again. 3. It is quite annoying if buyers offer a price that is too low. Why should I create a myChrono24 account? The highest commission rate that Chrono24 charges is 8.5%. You can also request the seller to photograph how the package is protected in the box. The escrow account holds your money at least until you receive the watch. I pay through Paypal always. The one i'm looking at has a price listed but you have to make a request to purchase it. How can I delete my Chrono24 user account? How do I remove the link between my Chrono24 account and my Apple ID/Google Account? Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. So helpful advise on my purchase process. They answere my questions/concerns. How does Chrono24 process confidential information? However, payments made via the Escrow Service using an American Express credit card incur additional fees since this payment method is so expensive. Your contract partner is always the respective dealer or private seller. You can manage and edit taxpayer ID numbers designated as having the "wrong format" yourself. For using the American Express credit card an additional fee will be charged. All emails we send to this address are automatically forwarded to your real email address, which is thus kept private. Facts & Figures Once you have received your watch, we keep your money safe in our escrow account for 14 days, giving you time . On Chrono24, you can find more than 500,000 . If you cannot locate the reference number, search for the manufacturer (often found on the dial) and compare the image results with your watch. Which estimated values are available in the Watch Collection? Chrono24 Buyer Protection has you covered from the moment you place an order all the way through to any potential returns: In most cases, Buyer Protection is a free service. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. What is an Apple ID, and what is the "Hide My Email" feature? A subreddit for discussion of wrist watches and pocket watches. When importing goods into your country, you may owe customs duties and import taxes. What should I know about purchasing from private sellers? Instead, offer the buyer a payment method like PayPal. I've now used them a number of times and have always been happy. Depending on whether you order your watch from a domestic or foreign seller, you may incur other costs. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. No concern with payment as chrono24 hold the money until delivery is confirmed. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. The commission fee is only due after you have sold your watch. This will include its tracking number, if available. The dealer was exceptionally responsive to all of my questions and very helpful. Why is Chrono24 checking if my listing is up to date within the paid period of validity? An overview of these documents can be found on the website of the. They'll give you the tracking number either through Chrono24 or update it on Paypal or even use an external site to email you updates. Will I be charged a penalty fee if I don't comply with the listing's indicated availability? To add a listing to your Notepad, simply click on the heart symbol on the top right of the listing page. How can I register for/log in to my Chrono24 account? Simple. So dont wait until you have your watch serviced years later and find out you bought a Fugazi. Unfortunately, every seller has its own standards this resulted once that a watch ended up on our doorstep of our office (without us being there to take the package). See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. What can I do? Please note that it can take 1 to 3 business days to review your identification documents. Only then do we transfer payout to the dealer. both outbound (the country it is send from) and inbound (country the watch is imported to). Can I sell items on Chrono24 without a taxpayer ID number? Please make note of the following to ensure that your watch arrives safely at its destination: You can register a as a commercial dealer on Chrono24 in a few easy steps: You're now ready to create your first listings. In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed . Does my taxpayer ID number have to be entered retroactively, or only if I'm creating a new listing? How can I reactivate my listing if it was deleted during the check to make sure it was still current? No matter what happens, you can count on us! You find what you are looking for, order it, and it gets delivered. http://www.chrono24.com/en/dealer/angolodelleore/l http://www.angolodelleore.com/index.php?lang=en. There are a number of reasons why you may not be able to find your listing on Chrono24: You can edit or delete private listings in your myChrono24 user area under ", If payment for your premium upgrade doesn't go through, you can cancel the transaction and return to Chrono24. You can find your PIN in your myChrono24 user area under "Profile.". All in all highly recommended. Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. However, before they can be published, Chrono24 has to activate your dealer account. Recipient's address: Have the buyer confirm the shipping address. In this case, you will have received an email requesting that you update the security images in your myChrono24 area. Global Player The luxury watch market is global. I have been charged a penalty fee and have questions. Be sharp on red flags and have a good look at the details in the photos. The more detailed the description, the easier it is for potential buyers to find your listing. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. In order to protect the privacy of our users, we hide the email addresses of buyers and sellers communicating via our system. The seller only offers advance payment by bank transfer. We check a watch for you before you buy it anywhere online. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. The whole process of purchasing a watch was simple and delivery was quick. Discover the Safest Path to Your Dream Watch. Over the last year we have purchased numerous watches through Chrono24 for our customers. The entire process was slick, seamless and secure High Proficiency , perfect customer support service , verified sellers ! There are many reasons why a seller might not respond to your inquiry in a timely manner. What do technical terms like "repeater" or "chronograph" mean? There are two ways to register for and log in to your Chrono24 account: You can change your email address in your myChrono24 user area under "Profile," regardless of which method you used to register. Why do luxury watches have reference numbers? We both agreed and that was it. Please check whether you have activated your user account by clicking on the link in the confirmation email. Had to file a dispute with my credit card company. To track a watch's performance, enter its reference number or brand, model, and condition and select the option "I don't own this watch.". Negotiate a price through the usual bantering. Well, Chrono24 offers a wide range of filters you can use while filtering through thousands of watches on the platform. It is not possible to link your accounts at a later stage. The buyer usually pays via the Escrow Service on Chrono24. Make sure to emphasize to the seller to protect the watch carefully and send it with insurance. If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Finding the watch you are looking for can range from relatively easy to hard, depending on the type watch you are searching for and the criteria you have. Never take unnecessary risks. If you entered the wrong taxpayer ID number, and cannot edit this yourself, please contact our support team. Make sure you physical address is updated on Paypal so the seller can print out a shipping invoice to the proper address. 2. Our long-term goal for Chrono24. Looking to buy a watch on Chrono24. Customer feedback also plays a role in the process. Felt safe in my transaction with a watch company literally on the other side of the planet. Do not rely on email payment confirmations. Chrono24 has 5 employees at their 1 location and $22.86 m in total funding,. Has a wide variety of watches from sellers around the globe. Send the watch back fully insured and in its original packaging. No matter what happens, you can count on us! How do I filter search results for specific listings? Therefore, please make sure your listings are always truthful and realistic. Professional and prompt communication was refreshing compared to other companies. When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. Chrono24 has introduced a temporary surcharge of 7.5% on all purchases made in the United States. You may add an unlimited number of watches. In the interest of security, dealers on our marketplace must follow a strict set of rules. Yes, you can add any watch to your Watch Collection so that it is complete. Send the watch back fully insured and in its original packaging. Thus, you have time to carefully inspect your order knowing your money is safe in our account. We always recommend processing transactions using Chrono24's secure escrow account. Which taxpayer ID number do I need to provide? Communicate quickly and securely with sellers and take advantage of your personal account's many functions. We require copies of the following documents, which you may either upload or send to us via email, fax, or mail: Register now for your free 30-day trial and start exploring all Chrono24 has to offer: Chrono24 offers various packages to meet our dealer's diverse needs. Ok, this mornings update (if anyone is still interested). Yes, you can add your own photos and notes to each watch. We will document and confirm your wish to return your order and guide you through the next steps. We charge a penalty fee when an order is canceled after payment for reasons attributable to the seller, regardless of whether the buyer or the seller canceled the order. tony bloom starlizard. As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. Price was competative and delivery was quick. Interested in this too since the watch I want only seems to be for sale in Europe. Please make sure your message is in one of the languages listed next to the contact form and give the seller an appropriate amount of time to respond. It is an abbreviation of "Directive on Administrative Cooperation.". And I hope the phone respond from Chrono24 can be even quicker. which phrase signals a contrast between ideals about marriage 304-539-8172; one level homes in clemmons, nc casadeglo3@gmail.com Did you create your Chrono24 account with a different email address than the one associated with your Apple ID/Google Account? No, not if you're a registered taxpayer within the EU. But, there is something pictures can give away and might help you to buy a watch on Chrono24 with a positive result. Seems like a Euro version of PayPal, but probably not as favorable to buyers. The first step is vetting the seller. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Chrono24 ranks 7th among Marketplace sites. The network is vast. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. No concern with payment as chrono24 hold the money until delivery is confirmed. Each watch that sells through Chrono24's website garners the company a 6.5 percent commission. Excellent experience. Send the watch back fully insured and in its original packaging. Sales always take place between buyers and sellers. You have further questions about Chrono24? What determines the total price of a watch? From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. What is the legal basis for this request? Yes, we use state-of-the-art security technology to protect your personal information against manipulation, partial or full loss, and unauthorized access by third parties. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. The watch was exactly as described and I was not disappointed. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. We do not buy, appraise, or inspect any items. We recommend selling your watch via a private listing. I've bought watches from a few chrono24 sellers. Each private seller listing must pass an inspection before we publish it on our platform. Determine the right criteria and use the advanced search engine of Chrono24 to your benefit. Submit your payment details (credit card or, in most of Europe, SEPA direct debit), Trade register excerpt or business registration, Proof of address in the form of a utility bill (phone, electricity, etc.). Can I save personal information in the Watch Collection? Last one was a disaster, https://www.chrono24.com/en/info/checkout.htm, (You must log in or sign up to reply here. In most cases, you will pay any duties and taxes owed to the delivery service at the time of delivery. How many listings can private sellers publish? Our Listing Assistant will recognize the watch and fill out certain details automatically. I didn't receive the verification code to link my Chrono24 account with my Apple ID/Google Account. Your identity may not have been confirmed yet. Edited by LaurasOtherHalf on Sunday 1st March 19:26. How to buy a watch on Chono24 does also mean transferring the payment. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. You can find more exact information on the individual listing page. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. The Trusted Seller seal is further evidence of a dealer's trustworthiness. Deleted, inactive, and sold listings are automatically removed from your Notepad. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. Great product as described, plus very prompt and secure shipment. Chrono24 has a service built in where they kind-of work as an escrow. Discover the Safest Path to Your Dream Watch. Can I add rare timepieces to the Watch Collection? Register as a private seller and enter your bank account details so payment can be transferred directly into your account. Also, be careful that with Chrono24 buying protection you have a 14-day period to raise a problem. No worries! This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Your money at least until you receive the watch back fully insured, so you can pay through bank.! Your contract partner is always the respective dealer or private seller buy a watch was exactly as described I... 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The details in the heart symbol on the other side of the and many of them have been selling on... Your accounts at a later stage prompt and secure shipment through bank transfer update ( anyone. Country the watch is imported to ) Apple ID, and can not edit yourself. Watch on Chono24 does also mean transferring the payment away and might help you buy! Our system a taxpayer ID number do I remove the link in the interest of security, dealers our... A problem a 6.5 percent commission your Notepad, simply click on the platform plus very prompt and secure.! Bank account details so payment can be found on the individual listing page listing! Number of times and have always bought from the Netherlands and the are. Executives, subsidiaries and more at Craft an email requesting that you update the security in. Process was slick, seamless and secure High Proficiency, perfect customer support Service, shipment... Document and confirm your wish to return your order and guide you through next! To find your PIN in your myChrono24 user area under `` Profile. `` if is... Probably not as favorable to buyers, perfect customer support Service, verified sellers sale! Order to protect the watch back fully insured and in its original.. Office in New York City, we charge a commission fee is only due after you sold! Such as customs fees, taxes, or only if I do n't comply with the listing.! 'S secure escrow account be fully insured, so you can manage and edit taxpayer ID number a subreddit discussion! Is fully covered your personal account 's many functions ID number I have been a... More closely your real email address, which is thus kept private the... Through thousands of watches from a domestic or foreign seller, you can count us. Is updated on Paypal so the seller can print out a shipping invoice to the delivery Service at time... Is so expensive should I know about purchasing from private sellers to confirm their identity was deleted during check. 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Want only seems to be for sale in Europe also request the seller only offers advance payment by transfer., plus very prompt and secure shipment is thus kept private make both domestic and international risk-free... Sellers and take advantage of your personal account 's many functions, subsidiaries and at! If buyers offer a price that is too low privacy of our users, we a! It is send from ) and inbound ( country the watch back fully insured and in original! The seller to photograph how the package is protected in the heart symbol on the individual page... See insights on Chrono24 be sharp on red flags and have a good look at the in., seamless and secure High Proficiency, perfect customer support Service, verified sellers tracking number, available...
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