Moreover, the performance of the rivalry companies also affects the business of Air Asia as there is no remarkable difference in the services that are provided by Air Asia and other companies. If you did, be sure to share, comment, and let us know! Kamarudin Meranun and Tony Fernandes bought the airline on Sep 08, 2001. They have achieved effective targeting to this segment by making their brand synonymous with low-cost services. The customers are able to book their tickets and gain promotional discounts through internet booking which eliminates the issue of queues for booking and additional assistance in choosing seats. Air Asia PESTLE Analysis examines the various external factors like political, economic, social, technological (PEST) which impacts its business along with legal & environmental factors. AirAsias main subsidiaries are AirAsiaIndia, Thai AirAsia X, Thai AirAsia,PhilippinesAirAsia,IndonesiaAirAsia, and AirAsia X. The composite of five forces below explaining the nature of competition facing by Airasia: Loyalty of customer is weak. Similarity of product. Technology is a major component of organisational structure which is completely analysed on the basis of IT framework of Airasia in particular region. Air Asia is smartly using its social media in building a direct relationship with its customers. Lets understand AirAsias competitors better with analysis. However, AirAsia provides service packages to its customers at a very reasonable charge that is affordable to the customers in comparison to the competitors in the airline industries. Besides @flyairasia and Furthermore, Jet Star Airways has comparatively more number of payment options that are available for the convenience of the customers (Finder, 2018). Its going to analyze the internal and external factors impacting the worlds leading low-cost airline. This involves a detailed analysis of their actions and how these would affect the future strategies of AirAsia Flying Low Cost with High Hopes. According to an estimate, theannual revenueof AirAsia in 2020 was2844million MYR, and it has declined by76.02%. Before we get started, lets get to know the company a little more. The cost-cutting strategies of AirAsia are effective and beneficial in terms of financial growth and maintenance (Ahmad and Neal, 2006). The major factor that enhances the competition between the Malaysia Airlines and AirAsia is the luggage handling service that is provided by the Malaysia Airlines. WebAirAsias main competitors are Firefly, Tiger Airways and Jetstar Asia. As AirAsia expanded its services, the company expanded its facilities, including travel As per the past experiences and the feedback of the customers, Malaysia Airlines are found to react their destinations on time in comparison to AirAsia. The overall services that are provided by Malaysia Airlines and AirAsia have a tremendous difference. In other word, that makes no significant differences in price between the premium airline such as MAS or Singapore Airlines if the customer purchase the ticket last minutes. Further, Air Asia also faces competition from Malaysia Airlines in concern to the factors, like financial status, employee satisfaction, and customer loyalty. The supplier power for Air Asia ranges from low to medium, as any one group of suppliers is never observed to be dominating the industry of the airline. AirAsia X was regarded as having the worlds best low-cost airline premium seat and the worlds best low-cost airline premium cabin for five consecutive years (AirAsia X, 2018). SWOT analysis of Air Asia analyses the brand by its strengths, weaknesses, opportunities & threats. AirAsia is one of Asias most successful low-cost carriers. Out of which, the net income of the airline was-5097million MYR, and it has decreased by1513.76%. The company also uses the strength of a strong network to have a constant insight into the new strategies which are being used by the competitive companies and design its policies and strategies accordingly. Like Worlds Best Low-Cost Carrier Award for 11 years in 2019, highest airline brand value in Asia, and many others. It ensures no-frills, low fare, and hassle-free services to decrease the cost and increase the efficiency in every unit of its business. The increase in oil prices has critically impacted the operations of the organisation. Business is my passion and i have established myself in multiple industries with a focus on sustainable growth. The major issue with maintaining low ticket price is the increasing competition in the airline industry. Since AirAsia is a low-cost airline and the Indian market is price-conscious, it would be a win-win situation for both. They have been a major player in the low-fare airline industry and have connected over 88 countries together. Let us start the Air Asia SWOT Analysis: For Air Asia, SWOT analysis can help the brand focus on building upon its strengths and opportunities while addressing its weaknesses as well as threats to improve its market position. The marketing mixs 7 Ps model is a marketing strategy tool that is used in a business in order to gain the feedback from the market in relation to marketing objectives. All work is written to order. Lets see how they compare amongst a few key indicators. This model is widely implemented by various organisations for the development of their strategies in the industry. Interested in learning more? The living standards and preferences of diverse people assist them in affording the low-cost flights which justify the customer satisfaction. In contrast to this, AirAsia includes additional charges to the customers if the amount of luggage exceeds by 15 kg (Holiday.My, 2018). It must have a good relation with hotels and tourism companies around Asia. This has been possible due to the companys relentless communication through various marketing channels. Rise of Other LCCs in Market. (vitag.Init = window.vitag.Init || []).push(function () { viAPItag.display("vi_23289101301") }). The main focus of Air Asia is to provide convenience to the customers by providing the best services at low cost. Their target audience is- travelers looking for inexpensive flights. AirAsia is the largest low-fare airlines and rapidly growing in Asia since 2001. Thailand s market currently has just two local LCCs, Thai AirAsia and Nok Air. SWOT Analysis is a technique for analyzing these four aspects for a business for better decision making and judgement of its current position. This article has been researched & authored by the Content & Research Team. AirAsia has prioritised the adoption of technological advancements to enhance their services and operations. That was AirAsias 4Ps mix, detailing each strategy and its purpose. In addition, there is competition among competitors on the routes offered to AirAsia. The brand colours of Air Asia are red and white, which represent determination along with passion, perfection, and positivity to serve customers high-quality services at low prices (Mele, Pels and Storbacka, 2015). Ahsan Ali Shaw is an accomplished Business Writer, Analyst, and Public Speaker. Quizzes test your expertise in business and Skill tests evaluate your management traits. High Switching Cost. The other supplier such as fuel supplier, merchandise supplier, or food supplier may be depend on market condition. The organisation can introduce a number of flights between most frequently prioritised locations regarding business and other reasons. Both these budget airlines are units primarily concerned with maintaining a low-cost position in the mature market.. History of Garuda Airlines. Some factors like increased competitor activity, changing government policies, alternate products or services etc. AirAsia has 5 employees at their 1 location and RM1.84 b in annual revenue in FY 2021. Hence the airlines companies have more sales on individuals tickets rather than the groups of customers. The approach towards technology assists the organisation in minimising risks and problems and facilitating enhancement in customer services. Air Asia Revenue : RM 10,638 million (FY 2018) (9.6% increase YoY) RM 9,710 million (FY 2017) Competitive Analysis of Air Asia SWOT PESTLE The SWOT analysis of Air Asia is presented below: Your email address will not be published. Air Asia operates flights to around 165 destinations that include both domestic and international with a fleet size of 92. The microenvironmental analysis for any company or organisation is performed using Porters Five force model. Air Asia Competitors There are several brands in the market which are competing for the same set of customers. The brand names and other brand information used in the SWOT Analysis section are properties of their respective companies. As Airasia only contribute 2 % from Airbus total order, Airbus has possess strong bargaining power over AirAsia. The organisational image is consistent and successful concerning the competition in the market. Continue reading more about the brand/company. It is the largest airline company based on the concept of the Low-Cost Carrier (LCC) (Zhang et al., 2017). Besides, Airbus is using advance technology in designing aircraft, thus the power of supplier is high due to Airasia must depend to the Airbus engineers to do maintenance of the aircrafts and seek advices. The flights cover a wide area of diverse countries and focus on further expansion of its coverage. However, there is also a barrier to the establishment of the new entrant in the airlines, which is the high start-up cost that is required for the airline services. AirAsia is headquartered in Malaysia and provides transportation services to its passengers along with cargo and courier services. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. AirAsia participates in a lot of price-based promotions. In order to establish a new airlines company, high amount of capital along with risk-bearing capabilities and monetary funds to cope up with the challenges faced while sustaining in the airline industryare required. in the worldTherefore, in the increasingly competitive market, AirAsia flies to more number of destinations in comparison to its competitors. Step 3- Assess the Porter Five Forces in relation to the industry and assess which forces are strong and which forces are weak. It allows its customers to choose the services they want without compromising on quality. Performance of rivalry. As per the results of the survey, AirAsia has. The purpose of this report is to examine the market environment for AirAsia, which has established its business in Malaysia. They should be used as a reference paper for further research. Certain weaknesses can be defined as attributes which the company is lacking or in which the competitors are better. Exit Cost is high. It was named as the Best Low-Cost Airline Company in the world for 9 consecutive years at the Skytrax World Airline Awards. Air Asia uses direct sales methods, such as sales through the internet, call centres, and walk-in airport sales. Supplier concentration in a few hands. Thai AirAsia faces new competitive threats in Thai Lion and Thai VietJet. Aircraft supplier could be the one who gaining most bargaining power as there are only two in operation, Boeing or Airbus. About Air Asia They may force to continue their operation even they are facing losses in order to cope with fixed costs. The company believes that customers are the key to their expansion along with their growth. AirAsia segments its market on the basis of three distinct, but overlapping factors: AirAsias entire branding makes their target market quite self-explanatory. With the emerged of information technology, many companies are to operate with using the IT and e-commerce because the IT allows international business without boundaries. The adaptable quality of the employees with changes and amendments ensures ease in amending and improvising the operations of the organisation (Lim. Air Asia is one of the leading brands in the airlines sector. The company is over depending on the Asian market as its main source of earning and its a very risky business strategy. However, the low-cost airline has made partnerships and alliances with AirAsiaChina, AirAsiaVietnam, AirAsiaJapan, AirAsiaIndia, AirAsia X, and others. After an in-depth study of the swot analysis of AirAsia, weve concluded that AirAsia is indeed the worlds leading low-cost airline. AirAsia offers the cheapest flights to over 120 destinations across Asia and Australia (AirAsia, 2018). The major reason is that the number and type of competitors remain the same for a long time,and this reduces the chance of an airline company at a lower level coming higher in the market.Different airline brands are known for various services, for instance, JetBlue is known for the quality of services and amenities and Air Asia is known for its low cost. The largest airline in Malaysia the business is known to be highly employee centric. It mainly operates on a large scale domestic networks, regional and international services to its customers. WebAirasia are now facing competition with approximately 59 low fares airline such as JAL Express, Tiger Airways, Air Arabia, JetStar Airways, and etc. AirAsia uses various media platforms for the marketing and promotion of its products and services. The headquarter of the company is in Kuala Lumpur International Airport, Sepang, Selangor,Malaysia. Malindo will compete against AirAsia on all three routes. The opportunities for any brand can include areas of improvement to increase its business. There are several brands in the market which are competing for the same set of customers. Hence this concludes the Air Asia SWOT analysis. Learn how your comment data is processed. WebThe Air Asia Group includes Air Asia India, Air Asia Malaysia, Air Asia Philippines, Air Asia Indonesia, Air Asia Japan and Air Asia Thailand. AirAsia can collaborate or establish a joint venture with competitors to minimise competition and expand growth and profit opportunities (COM, 2017). The company is observed to possess a significant reputation among the competitors, customers and the markets of the establishment. WebStep 2 Identify the competitors of Airasia and group them based on the segments within the Transportation industry. Some of the opportunities include: Threats are those factors in the environment which can be detrimental to the growth of the business. The airline which was set up in the year 1993 started operations in the year 1996 and is thus a fairly new airline. In accordance with the increased demands, the options available for flying has also increased, and hence, the bargaining power for buyers is examined to be high for Air Asia. Apart from that, AirAsia engages in popular promotions such as social media advertising, print advertisements, and simple but efficient billboard advertising. Strengths. He is a Content Marketing Expert and has trained 6000+ students and working professionals on various topics of Digital Marketing. Lets get into discussing their marketing efforts, starting with their marketing mix. *You can also browse our support articles here >. Malaysia Airlines provides onboard food services to its customers without any extra charges, whereas AirAsia provides the food services with an additional charge for its customers. With the increasing number of services by different competitors, AirAsia has also expanded its facilities including the tour packages and hotel booking services that help the company to sustain in the market. AirAsia also acquired recognition for improving its supportive and constructive management, as it received rewarded by Center Asia Pacific Aviation (CAPA) as the best airline of the year. WebAirAsia Bhd Fundamental Company Report Including Financial, SWOT, Competitors and Industry Analysis Enhanced SWOT Analysis (+ US$ 75.00) PESTEL Analysis (+ US$ 150.00) IFE, EFE, IE Matrices (+ US$ 125.00) Porter Five Forces Analysis (+ US$ 75.00) VRIO Analysis (+ US$ 175.00) Special Bundle, including all types of analyses (+ US$ Required fields are marked *. Direct competitors market the same product to the same audience as you, while indirect competitors market the same product to a different audience. February 2, 2019 By Hitesh Bhasin Filed Under: SWOT of Brands. In order to stay ahead of the competition, the company needs to constantly invest in improving the additional facilities that make a difference to customers in todays times such as disposable in-flight meals, complimentary WiFi, entertainment facilities, and varied seat options. The government can be further witnessed to allow the competitors to establish hubs at locations where AirAsia is prohibited (Yashodha, 2012). Jet Star Airways provides more than 80 destinations that include Asia Pacific, Australia and Honolulu in America. DRB-HICOM, a government conglomerate laid the foundation of AirAsia in 1993 and it became operational on Nov 18, 1996. Here are the weaknesses in the Air Asia SWOT Analysis: 1.Not on too many routes as compared to market leaders 2.Stiff competition in its sector. AirAsia is a Malaysia-based aviation company that owns and operates jet aircraft that offers scheduled passenger and cargo transportation services. Another activity considered under this strategy is marketing and sales. Swot Analysis of AirAsia Berhad. It is an international air travel carrier that started its flights in Malaysia and expanded its base globally. The company can increase its sales in these pandemic times as well by leveraging its low-cost flights. This paper will examine the results of the strategic actions of AirAsia in the Malaysian domestic airline market. The primary product of this company is the low-cost services that are provided to the customers. The low lost product is the primary product of the marketing mix strategy that is used by the company. The bargaining power of buyers is strong because most of the customers for Airlines Company are individual travellers instead of travel in group. The first main hub of AirAsia was launched in Kuala Lumpur and Malaysia, and it was known as Low-Cost Carrier Terminal (LCCT). WebThe Competitors analysis of AirAsia Flying Low Cost with High Hopes looks at the direct and indirect competitors within the industry that it operates in. Air Asia is a low-cost airline headquartered in Malaysia. The competitions are depending on the services provided and the suitability of the flight time for the customer. KLIA-Singapore is also served by four Singapore-based carriers Jetstar Asia, Tigerair, SilkAir and Singapore Airlines. Below are the top 3 competitors of Air Asia: 1. AirAsia was bought over by Tony Fernandes, the current chief executive officer of AirAsia from DRB-Hicom on 2nd December, 2001 (Soon, 2017). AirAsia has won many awards over the years. The company cannot control a number of charges and costs which are regulated by government and airline authorities which may result in a significant loss in profits and consistency of the organisation. There are several companies associated with AirAsia including AirAsia X, Tun Hotel, Tune Monkey, AirAsia Berhad, Thai AirAsia Co. Ltd., AirAsia Japan Co., Ltd., PT Indonesia AirAsia (India) Limited. Now, the brand should amplify its marketing and promotional campaigns to attract the Indian price-conscious market. Human resource management undergoes significant political pressure as the recruitment process of AirAsia is focussed on the racial determination of the applicants rather than their merits. Another important strategy that Air Asia will consider enhancing is improving Information Technology (IT) services in the company, as well as in the aeroplanes. The airline offers400destinations both local and international in25countries across the world. Concentration of Buyers power in many hands. The verdict overturned the Malaysian Competition Commission (MyCC) ruling that AirAsia and Malaysia Airlines (MAS) had colluded to share the market. However, the airline doesnt serve pork and alcoholic drinks based on Islamic religious grounds. Let us now get into its marketing strategy. No plagiarism, guaranteed! The diversity results in critical issues and problems for AirAsia to manage and operate all its functions accordingly. Air Asia is known for treating its employees and customers well. The organisation has outsourced its maintenance and repairing facility as it does not possess in such facilities. Copyright 2003 - 2023 - UKEssays is a trading name of Business Bliss Consultants FZE, a company registered in United Arab Emirates. AirAsia uses anchor pricing to offer incredibly low rates on its services and fares, enticing consumers to consider traveling with the airline. The dynamic oil prices and service costs result into criticality for maintaining the low-cost flights as the organisation focuses on facilitating the most affordable costs to its customers (Daft, Murphy and Willmott, 2010). Bargaining power of Buyers The buyer power for Air Asia is analysed to be high as with increasing options in the international market and decreasing prices of air tickets, people of every category of society can afford flying, and hence, the bargaining power of buyers is also high. Many airline companies have entered the airline industry and they have made the market very competitive. These are people ranging from those who could not afford to fly previously, to corporate business employees whose employers are looking to fly them while cutting costs. The management of costs in relevance to the dynamic prices of fuels and maintenance results in a significant issue for the organisation to sustain its low-cost flights with profits. Itoffers a broad and innovative variety of distribution channels to ease the travelling and booking process. In the AirAsia case study, we shall decode AirAsias marketing strategy, marketing mix, SWOT analysis, social media presence, and also analyze its competitors. Strong Promoter 2. In this strategy, the company uses activities such as inbound logistics, where all the aircrafts are of one type; hence, reducing the maintenance cost, scheduling cost, and cost of managing inventory. There are a lot of operations that are conducted by the company as it is spread across 25 countries in more than 160 destinations. The stiff airline industry competition has made it difficult for AirAsia to compete and remain profitable. This is because in the market there are others competitors which the price offered difference is not much hence the customer will choose the airlines which are convenience and best schedule suited for them. He has been a guest speaker at prominent colleges in India including IIMs[Read full bio], Your email address will not be published. This strategy encourages the customers to choose Air Asia over any other airline company. Furthermore. Over the years Air Asia has broken the travel norms for Asian countries and is known as the pioneer of low-cost travel in Asia. AirAsia should expand into more countries, increase the market, and target new customers. The company makes use of robust enterprise resource planning system, which allows it to successfully maintain process integrity, speeds up reporting, and data retrieval process. Get best assignment helper in Malaysia as offered by Student Life Saviour to ensure best grades in all Malaysian assignments. Some more of these improvement areas can be found through its SWOT analysis. Pacific (Cebu Air Inc, 2012), AirAsia (AirAsia, 2011), and JetStar Airways (Jetstar Airways, 2012) all reporting increase in revenues and recording profits over the previous year. It seems as the destination and customer market share of AirAsia is only limited to the Asian countries. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. The biggest competitors of AirAsia though, are Malaysian Airlines and JetStar Airways. Air Asia comprises of a capable and dedicated customer care team, which is committed to resolving the complaints by the customer as soon as possible. The portions of income of an individual earns is the factors because when the portion is high, the more customers will look for cheaper price, hence the bargaining power of buyers will be strong. The company is constantly using innovative solutions to provide low-cost transportation. It employs an anchor pricing policy, which establishes a baseline for pricing all AirAsia-operated flights. WebStep 2 Identify the competitors and group them based on the segments within the industry. The large fleet size and the high number of destinations help the company to diversify its resources and amplify its target market. Moreover, it also provides numerous opportunities to travel and explore overseas, developing skills for new cultures. Today, well discuss the swot analysis of AirAsia. It creates and maintains their competitive advantage by offering the cheaper prices and services than competitors price. This marketing mix 7 Ps model is used to explain the marketing strategy of Air Asia. Air India, Emirates, and many other Asian airlines have also started following the low-cost carrier strategy to attract market share. They may compete in term of their route offering that Airasia does not fly. Relative insignificant influence of buyer to supplier. The Threat of Substitution The international airline market has sufficient low-priced airline options available for passengers to travel. Customers are the priority of the company due to which they have a strong customer base (Yarimoglu, 2014). If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. Malaysia Airlines is also considered as one of the competitors for AirAsia. AirAsia has gained the reputation as a leading organisation among the low-cost carriers which signifies its establishment in the region. This company also focuses on providing the accessibility-based promotions in which the customers are informed about their new products and services by using simple tools of promotion, such as email. The price offer by an airline company may not be fixed but it will depend on the time differences between the date of booking and flight. The threats in the SWOT Analysis of Air Asia are as mentioned: 1. As there are no significant differences in the price compare to Air Asias competitor such as Tiger Airway and Jet Star as mentioned earlier, their customer do not need to spend more to shift to another airline. The airline brand should exploit these circumstances. The companys primary focus is to build customer value. Firstly, macro analysis has been performed with the help of PEST analysis, in which the political, economic, social and technological analysis has been conducted in correlation with AirAsia. 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Environment which can be found through its swot analysis section are properties of their respective.... Known as the destination and customer market share targeting to this segment by their! Numerous opportunities to travel and explore overseas, developing skills for new cultures years in,... Changes and amendments ensures ease in amending and improvising the operations of company. And amendments ensures ease in amending and improvising the operations and management of the low-cost flights get into their! Inexpensive flights provides numerous opportunities to travel and explore overseas, developing skills for cultures. To continue their operation even they are facing losses in order to cope fixed... Discussing their marketing efforts, starting with their growth my passion and i have established myself multiple. Competitive advantage by offering the cheaper prices and services explaining the nature competition... 1993 started operations in the airline which was set up in the Malaysian domestic airline market performed Porters. Australia and Honolulu in America same set of customers be further airasia competitors analysis to allow the competitors to minimise and... Key indicators and Tony Fernandes bought the airline doesnt serve pork and alcoholic drinks based Islamic! 1993, Air Asia analyses the brand should amplify its marketing and sales and.
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